Ideate AutomationTroubleshooting
  • Pop-up Suppression

    • Pop-up Suppression

    Ideate Automation is designed to suppress all Revit pop-up dialogs where feasible. Many dialogs require making a decision to be made in order to continue. These dialogs cannot be suppressed but Ideate Automation will programmatically make a selection in order for the operation to continue.

    Simple Dialogs

    Many dialogs are warnings with a single option of OK or Close.
    The Default Family Template File Invalid dialog is a good example of this harmless condition.

    Ideate Automation will automatically close this dialog and continue the operation.

    Complex dialogs

    Other dialogs require a choice where the decision that Automation should make is obvious.
    In the examples below, the selection in bold is the option state that Automation defaults to and applies in order to continue the operation.

    In the case of an Error — cannot be ignored dialog, as shown below, Ideate Automation will pick the option that allows the file to be opened (in this case Delete Dimensions). 

    Note: Most automation scripts do not utilize or require a file save action, so this decision will typically be a temporary one and the file will be left in that state until someone later resolves it manually.

    Intentionally not suppressed

    There are some conditions, such as the Schema Conflict when Loading a File dialog that have choices that need to be more closely considered and have not yet been suppressed. We are actively reviewing this one and will likely choose the Continue loading the file option based on user feedback.

    Related Topic: Known Issues — Pop-Up Messages

    Third-Party Pop-ups

    Pop-up dialogs that occur during the file open process which are triggered by third-party developers will generally not be suppressed by Ideate Automation. The most common is the Security - Unsigned/Signed Add-in dialogs. You can learn more about suppressing them here: The code signing window always appears when launching Revit

    In some cases your best option will be to uninstall the third-party app, setup a virtual machine where the app is not installed or find a setting within the app to disable the file open conditions.

    Related Topic: Known Issues — Pop-Up Messages

    Top of Page

    Submit feature or issue request for Ideate Software

    Thank you for taking time to inform us about a bug or feature request.

    By entering your data above and clicking ‘SUBMIT’ you are consenting to the collection and use of that data to respond to your comments and inquires, as described in our Privacy Policy. We may also transfer the data you submit in the ‘Email Us’ form to our VAR partners for the limited purpose of a sales follow-up. Please review our Privacy Policy for more details on how and when we collect data and what we use it for.